Download and Streaming Issues

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If you are using a portable device, please tell us about it:

For example: iPad with iOS9, Samsung phone with Android 5.0.2, Kindle Fire HD, Nook Glowlight Plus

If you are using a computer, please tell us what operating system you have:

For example: Mac OS 10.11, Windows 8.1 64 bit, Windows 10.

If you are using computer software, please tell us about it.

For example: OverDrive Media Console, Windows Media Player, iTunes, Adobe Digital Editions. You can usually find your program’s version information under Help > About.

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Are you getting an error message? If so, please copy and paste it here:

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Download and Streaming Issues

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