The Etiquette Edge provides straightforward yet insightful guidance on modern business manners. Readers can start off with an introductory quiz to test their “Courtesy Quotient”. The author then moves into typical etiquette lessons such as handling difficult coworkers and business dining etiquette, as well as less commonly covered topics such as creating and keeping credibility and virtual meeting best practices.

Short yet substantial chapters offer clear examples following each point, and end with “Bottom Line” summaries that highlight major messages. The workplace scenarios are relatable; the advice compelling.

Readable and well-organized, this book is a must for those new to the workforce and an enlightening refresher for those of us who aren’t.