About Your Library Card Account

Managing Your Account

Overview

Your Carnegie Library of Pittsburgh library card will give you access to print and electronic library materials, online reference databases and computer use in the library. When you receive your library card, you accept responsibility for all activity on the card, including the care/condition of the items checked out, fines and charges based on library policies and payment for lost or damaged items. We recommend that you not lend your card to anyone and that you keep it in a secure place. Report lost/stolen cards immediately so no one else can use your card. You remain responsible for any activity prior to your report. We reserve the right to ask for identification to verify a cardholder is using the proper account.

Account Maintenance

We recommend you monitor your account regularly via the My Account page. By entering your name and account number on the "My Account" page, you can view your checked-out material and review due dates and fines.

Accessing "My Account"

You may access your library card account while using the online catalog by clicking on the My Account tab (https://iiisy1.einetwork.net/patroninfo~S1/). You will be prompted to enter your name and library card number, found under the barcode on your card.

A successful login will enable you to view the items you currently have checked out with due dates, overdue items, reserved items waiting to be picked up, outstanding reserve requests, and outstanding late fees. From this page, you may also renew items provided that they are not overdue and no other customers are waiting for the item.

Changing Your Personal Information

Please report any changes to your account information to the Library. You can change your email address under My Account in the Catalog. You can change your phone number or email adddress by phoning 412.622.3114. To update any other personal information, visit your local library. You will be required to show proof of your new address.

Email Notification

By providing your email address, you understand that your courtesy, overdue and reserve notices will be sent via email. Please be sure that your spam filters accept mail from: library1@iiisy1.einetwork.net.

Bills for unreturned items will be sent via regular postal mail.

Lost library cards

Please report lost or stolen cards immediately to your local library. The lost card will be deactivated and a new card issued to you. There will be a charge of $1.00 for the lost card to borrowers over the age of 14.

Renewing Your Library Card

Most Carnegie Library of Pittsburgh cards expire after two years (the Donor Plus Card expires after one year). To renew an expired card, you must fill out a renewal application and present current photo identification with proof of address at any Carnegie Library of Pittsburgh location. After your information is verified and any fines accrued on that card have been paid, your card will be renewed and may be used to borrow materials.

Requesting Items Online

You may request items within our catalog online! Simply go to our catalog, find a book or other item you would like to request, and click on the button. You will be asked to enter your name, library card number, and where you would like to pick up your book. More detailed information about requesting items is available in the catalog.

Interlibrary Loan (ILL)

If you cannot find an item in our county-wide catalog, you may request an interlibrary loan online by logging into our new ILLiad system. For more information, please see the InterLibrary Loan Frequently Asked Questions page.

Suggesting an Item for Purchase

If you can't find an item in the catalog and you consider it a title that would enhance the collection, you may suggest an item for purchase through the online catalog's suggestion form.

Access Research Databases with a Current Library Card

You can access electronic resources remotely (from home, work, school, etc.) or at your local library. You can even register for a library card online, if you are 18 or older.